Kimberly Ruppel was recently quoted in the Part B News article "Don’t let patient disputes escalate; plan to protect yourself.”
- Ruppel, Kimberly J.
- Media Mentions
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Kimberly Ruppel was recently quoted in the Part B News article, “Don’t let patient disputes escalate; plan to protect yourself,” expounding on the impact of an effective approach to resolving and mitigating disputes that may lead to heightened practice scrutiny. When mentioning the importance of a ‘patient-advocate’ department, Kimberly states, “Ideally, that department is staffed by people who follow a customer service approach and try to de-escalate issues.”
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![Kimberly Ruppel](/-/media/images/bio-images/r/ruppel_kim.jpg?rev=e6e40ad69a554e32ad201fa48f493e3a)
Kimberly Ruppel
Member, Telehealth Task Force Chair, and Health Care Litigation Task Force Chair
Troy
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